Privacy Policy of Afeef Zara Packages
Effective Date: 01st Oct 2025
Last Updated: 15th Oct 2025
1. Introduction
Welcome to Afeef Zara Packages (“we”, “us”, “our”). We are committed to protecting your privacy and handling your personal information transparently and securely. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal data when you visit or interact with our website https://afeefzarapackages.com (the “Website”), use our services, contact us, or place orders.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to the practices described in this policy. If you do not agree, please do not use the Website.
2. Information We Collect
We collect different types of information from and about you, depending on how you use the Website.
2.1 Personal Information You Provide
We may collect personal data that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Mailing address/shipping address
- Phone number
- Country
- Company or organization name (if applicable)
- Subject/message content (when you contact us via the contact form)
- Order details (products, quantities, preferences)
- Any other data you choose to submit (e.g., feedback, reviews, attachments)
2.2 Information Collected Automatically
When you visit or use the Website, we automatically collect certain information about your device, usage, and interactions, such as:
- IP address
- Browser type and version
- Operating system
- Device type
- Date and time of access
- Pages you visit, time spent on pages
- Referring URLs / clickstream data
- Geographic location (approximate)
- Log and usage data (e.g., errors, server logs)
- Cookies and similar tracking technologies (see Section 4)
2.3 Information from Third Parties
We may also receive information about you from third parties:
- Analytics providers (e.g., Google Analytics)
- Payment processors
- Advertising networks
- Social networks (if you interact with us via social media)
- Other partners or service providers
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Data Used | Purpose Details |
| To process your orders / fulfill services | Name, address, contact, order details, payment info | To deliver products, manage returns, invoice, and communicate order status |
| To communicate with you | Email, phone, name | To send confirmations, status updates, newsletters, and marketing (if opted in) |
| To improve our Website and services | Usage data, analytics, feedback | To optimize performance, user experience, and debugging |
| To personalize your experience | Browsing behavior, preferences | To recommend products, show relevant content |
| To detect fraud, abuse, or violations | All relevant data | To safeguard security, prevent malicious behavior |
| For legal compliance and disputes | All relevant data | To respond to legal obligations, resolve claims, and enforce agreements |
We will not use your personal data for other purposes without obtaining your consent (unless permitted by law).
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect usage data, provide functionality, and personalize your experience.
4.1 Types of Cookies
- Essential / Strictly Necessary Cookies: required for basic website functionality (e.g., shopping cart, login)
- Performance / Analytics Cookies: to understand how visitors use the site (e.g., Google Analytics)
- Functional Cookies: to remember your preferences (e.g,. language choice)
- Advertising / Targeting Cookies: to deliver relevant ads or marketing content
You can control or disable cookies via your browser settings, but some features (e.g., checkout, login) may be impaired.
5. How We Share and Disclose Your Data
We may share your personal data in the following cases:
- Service Providers / Subcontractors: To vendors who assist us (e.g., payment processors, delivery services, hosting, analytics)
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal & Safety Reasons: To comply with laws, regulatory requests, court orders, or to protect our rights, safety, or property
- Aggregate / De-identified Data: We may share anonymized or aggregated data that cannot reasonably identify you
- With Your Consent: In other cases if you explicitly consent
When engaging third parties, we require them to protect your data and use it only for permitted purposes.
6. Data Retention
We keep your personal data only as long as necessary for:
- The purposes for which it was collected
- Compliance with legal, accounting, or reporting requirements
- Resolving disputes, enforcing agreements, audits
Once data is no longer needed, we will delete, anonymize, or securely store it.
7. Security
We take reasonable technical, organizational, and administrative measures to protect your personal data from unauthorized access, use, alteration, or disclosure. These may include:
- Encryption (SSL/TLS) in transit
- Access controls, user authentication
- Secure servers, firewalls, and regular software updates
- Employee training, confidentiality obligations
However, no method of transmission or storage over the Internet is 100% secure. We cannot guarantee absolute security.
8. Your Rights and Choices
Depending on your jurisdiction and applicable law, you may have the following rights:
- Access / Portability: Request a copy of your personal data
- Correction / Rectification: Ask us to correct inaccurate or incomplete data
- Deletion / Erasure (“right to be forgotten”): Request deletion of your data
- Restriction of Processing: Temporarily restrict how we use your data
- Object to Processing: Opt out of certain data processing (e.g., marketing)
- Withdraw Consent: If we processed data based on consent, you may withdraw it
- Lodge a Complaint: with the relevant data protection authority
To exercise these rights, contact us using the contact details in Section 11. We may require identity verification and will respond within a reasonable timeframe (as required under applicable law).
10. International Transfers
If your data is transferred, stored, or processed outside of your country (e.g., to third-party providers in other jurisdictions), we will take appropriate safeguards (e.g., standard contractual clauses, data localization, encryption) to ensure adequate protection in compliance with applicable law.
11. Contact Information
If you have questions, requests, or complaints about this Privacy Policy or how we handle your data, you may contact us:
- Email: info@afeefpackages.com (or the contact email you prefer)
- Address: Korangi Creek, Karachi, Pakistan
- Phone: (021) 35051873
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date above. We encourage you to review this policy periodically. Your continued use of the Website after changes constitutes your acceptance of the revised policy.